URGENT: Webpages not available
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Hannah Boldt
On our CAPE major profiles (https://cape.umn.edu/majors/), when a user clicks a profile, it will display the following error (also screenshot attached). It is not for all profiles, but just some.
error message:
"Temporarily Unavailable: The website that you're trying to reach is having technical difficulties and is currently unavailable. We are aware of the issue and are working hard to fix it. Thank you for your patience."
There does not appear to be a pattern of which profiles are unavailable and which load. I have spot checked several and some work and some do not. The major profiles are our primary resource and advisors use these often during orientation with incoming students. This is a critical resource so any urgency in resolving this matter is greatly appreciated!
Hannah
Jack Swartz
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Hannah Boldt
Hi Jack - I did some spot checking and it looks good but I'll let you know if I encounter any additional issues. Thanks so much!
Hannah
Jack Swartz
Hi Hannah,
I believe we have resolved the issue. I haven't had time to test every major profile page but everything looks ok now, including the astrophystics-bs page. I'm going to do some more testing tomorrow just to make absolutely sure the issue is resolved.
Jack Swartz
Hi Hannah,
Just wanted to let you know I'm looking into this issue best I can. Seems like something on the back end might be messed up so I sent this issue to OIT to look at while I troubleshoot. Will keep you updated.